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Informed Delivery: Find out What's Coming in Your Mail

Informed Delivery: Find out What's Coming in Your Mail


Written by: Jen Johnson

I was impatiently awaiting the arrival of an important letter in the mail (old school mailbox mail!) last week when a co-worker told me you can get a preview of your mail via email. WHAT? How did I not know this?? Instead of waiting until my mail’s physical arrival at close to 5 p.m., I could see exactly what would be coming by simply checking my email.

According to…

What is Informed Delivery®?

Informed Delivery is a free and optional notification service that gives residential consumers the ability to digitally preview their letter-sized mailpieces and manage their packages scheduled to arrive soon. Informed Delivery makes mail more convenient by allowing users to view what is coming to their mailbox whenever, wherever – even while traveling – on a computer, tablet or mobile device. To automate the sortation and delivery of mail, the United States Postal Service® (USPS) digitally images the front of letter-sized mailpieces that run through automation equipment. USPS is now using those images to provide digital notifications to users in advance of the delivery of physical mail. Informed Delivery benefits the entire household, ensuring that everyone has visibility into mail and package delivery each day. Informed Delivery allows users to take action before important items reach their mailbox, while offering mailers an unprecedented opportunity to engage users through synchronized direct mail and digital marketing campaigns.

How do I sign up for Informed Delivery®?

1.     Go to

2.     Select “Sign Up For Free.”

3.     Enter your address to determine if it is eligible for Informed Delivery.
If your address is not eligible, you may still create an account so you may use USPS Click-N-Ship® or Postal Store by following the prompts.

4.     If your address is eligible, login to your account and skip to step 5 below. If you do not have a account, create one and then follow steps 4a-4d.

a.     After you create your account, select “Informed Delivery” in the top right of your profile page.

b.     Select “Enroll” and scroll down to the Informed Delivery box under “Account Management”. Click the box to expand it.

c.      Select the appropriate boxes to agree to the terms and conditions and certify your address, then select “Enroll in Informed Delivery” to continue.

d.     Complete the identity verification questions

e.     Opt-in to Informed Delivery by selecting “Enroll” and fill out your username, password, security questions, and contact information to create your profile.

5.     Complete the identity verification process (if you have not already done so when setting up your account).

6.     You should begin receiving notifications within a week.

Get more info HERE!


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